TR-069 and TR-369 device management
The network stops at the ONT. The service doesn't.
JustiFi is a standards-based ACS and USP controller that extends your NOC past the last mile and into every subscriber home — so the team fixing the fault can finally see it.
- 2.5M+
- connected homes under management
- 2017
- building for carrier networks since
- Zero
- agents to install on your CPE
The network isn't the problem. Fragmented visibility is.
Four teams each watch one slice of the service. The subscriber experiences all four at once, and calls when any of them fails.
- Network
- OLT, BNG, core, transport, internet
- Device
- ONT, router, mesh, Wi-Fi, IoT
- Customer
- Self-care app, CRM, call centre, technician
- Operations
- NMS, ACS, ticketing, analytics
What it costs, month after month
- Fault isolation takes longer than the fix
- The same complaint returns twice
- Operations stay reactive
- OPEX rises with every subscriber added
Built on open standards, not on an agent you have to install
TR-069 and TR-369 already carry the telemetry. JustiFi adds the orchestration above it.
Native TR-069 and TR-369
Both generations of Broadband Forum device management, addressed through one workflow engine and one data model.
Zero-touch provisioning
Device discovery, configuration and service activation run themselves, from first power-on to live service.
Continuous bulk telemetry
Fleet-wide performance and diagnostic data collected continuously, not sampled when someone thinks to ask.
Standard data models
TR-98 and TR-181 give you one provisioning logic that holds across hundreds of CPE models from any vendor.
Seven views of the same platform
From fleet-wide monitoring through to bulk operations and subscriber self-care — one dataset, seven jobs.
One dashboard for the entire fleet
Network overview with role-based access, vendor distribution, new-registration alerts and the issues costing you the most calls today.
- Configurable dashboard views
- Vendor mix and platform health
- Top issues, ranked
See every device, understand every subscriber
Live in-home topology with every Ethernet and wireless station mapped, traced back through login and location to the OLT and port.
- Subscriber-to-PON traceability
- Per-device health scorecard
- One screen, no system switching
Continuous device and experience intelligence
Throughput on demand, ping and traceroute from the device itself, with latency and packet loss mapped live and historically.
- On-demand speed test
- GPON optical power
- WLAN detail per radio
A self-organising network in the home
Findings surfaced as they appear, corrections applied on demand or automatically — channel, band, power and steering.
- Live SON view
- Per-device performance score
- Interference-aware channel selection
Remote tools and a bot that speaks plain language
Reset, reboot, reconfigure, back up, trace packets and transfer files remotely. Ask the assistant a question instead of hunting through dashboards.
- Factory reset and restart
- Config backup and restore
- "Show CPEs with maximum consumption"
Bring the subscriber into the loop
The same device intelligence that serves the NOC serves the customer: home health, connected devices, speed test, guided fixes.
- Home health score
- Run speed test, restart router
- Pause a device, manage Wi-Fi
Bulk operations, gated by criteria
Firmware upgrades, backup and restore across the fleet, scheduled by model, region, OLT or event type, with progress reporting.
- Criteria-based schedules
- Rollback and maintenance windows
- Twenty standard reports, API-addressable
What JustiFi does
Ten capabilities that turn standards telemetry into operations you can schedule, audit and hand to a support desk.
Zero-touch provisioning
Devices auto-configure with no manual provisioning step.
Multi-vendor device abstraction
One provisioning logic works across hundreds of CPE models.
Intelligent firmware management
Controlled upgrades, rollback, maintenance windows and compliance.
Advanced diagnostics
A full suite of repair and recovery actions, run remotely.
Mass operations engine
Scheduling and workflow control at fleet scale.
Subscriber experience analytics
Live and trend analysis of customer network performance.
Workflow automation
A policy-driven business logic engine you script yourself.
Open APIs and OSS/BSS hooks
REST endpoints and data hooks in both directions.
Carrier-grade multi-tenancy
Distributed, open architecture built for scale.
TR-369 (USP) readiness
Ready for the next generation of device management.
Golden configuration control
Push a known-good config per model and service tier, and prove compliance.
Twenty standard reports
Exportable, API-addressable, from churn risk to optical power trends.
Why standards beat proprietary lock-in
Both approaches promise intelligence. Only one leaves you free to change your mind later.
| Consideration | JustiFi: standards-based | Agent-based alternatives |
|---|---|---|
| Compute and infrastructure | No separate agent stack required | Agent demands cloud inference overhead |
| CPE dependency | Any compliant multi-vendor CPE | Often tied to agent-enabled hardware |
| Roadmap | Governed by the Broadband Forum | Vendor-controlled private roadmap |
| Migration | Portable data models and workflows | Intelligence layer may need rebuilding |
| Time to value | Uses standard data from day one | May require fleet-specific tuning |
What changes in the operating numbers
New connections
Faster activation through zero-touch provisioning.
Higher visibility
Faster repair, because support sees the real issue in real time.
Customer self-care
Better control, with most issues resolved remotely.
Service rollout
Faster rollouts via dynamic reconfiguration for new services.
Wider integration
RESTful APIs enable rapid ecosystem integrations.
Higher ARPU
Real usage data enables targeted, remote upsells.
Proven at carrier scale
Founded in India in 2017, privately held, with offices in Singapore, Bangalore and Pune. Patents held in software-defined networking, and a decade of renewals from operators who could have left.
Flagship products and services deployed with
- Liberty Global
- VodafoneZiggo
- Telenet
- Omantel
- Safaricom
- Optus
- TM One
- NTT
- KDDI
- Hathway
- RailTel
- KFON
Common questions
What is an ACS?
An Auto Configuration Server is the management plane for broadband customer premises equipment. It provisions, configures, monitors, diagnoses and upgrades routers, ONTs and mesh nodes remotely, over the operator's own network, using the TR-069 protocol.
What is the difference between TR-069 and TR-369?
TR-069 is session-based and initiated by the device over HTTP. TR-369, the User Services Platform, is message-based over MQTT, WebSocket, STOMP or CoAP, and lets multiple controllers address one agent. Both use the same TR-181 data model, so a platform that speaks both can manage a mixed fleet through one workflow.
Which devices can JustiFi manage?
Any TR-069 or TR-369 compliant device: ONTs, routers, mesh nodes, Wi-Fi access points, IoT gateways and SD-WAN endpoints, across hundreds of models from multiple vendors.
Does JustiFi need an agent installed on the CPE?
No. JustiFi reads the telemetry the standard already defines. That is what keeps it hardware-independent and lets it work on the fleet you have already deployed.
How does JustiFi integrate with our OSS and BSS?
Through an open REST API layer with data hooks that read and write in both directions, so OSS/BSS, NMS, CRM, ITSM, analytics and subscriber apps all address the same device intelligence.
Can subscribers see their own network?
Yes. The self-care view exposes home health, connected devices, speed tests and a safe set of actions such as restarting the router or pausing a device, drawn from the same telemetry the NOC uses.
See it against your own fleet
Bring your CPE models, your protocol mix and your integration constraints. A solutions engineer will show you what the platform does with them — no slides.